Delivery of your package
Packages are generally dispatched within 24 hours of receipt of payment. They are shipped via the mode of transport chosen during your order:
- At your home without signature with Colissimo La Poste, within 48 hours
- At a Pickup location of your choice within 48 hours
- At a relay point of your choice with Mondial Relais, with delays ranging from 4 to 6 working days
The delivery costs are FREE in relay point to Metropolitan France whatever the amount of the order.
They are also FREE from 99 € of purchase with Colissimo Domicile , below, they are calculated according to the weight, the cheapest carrier will be offered to you by default, but you can modify it during the ordering process.
From Metropolitan France
The costs of sending the return package are FREE (excluding sales and promotional periods) if the product is returned within 15 working days of receipt of the order, beyond that, it will be at your expense.
For items purchased on promotion or on sale, you must however return the items to us by your own means, no transport label will be made available.
To return a product, simply log into your Chic & Modesty account and make a return request in the "My orders" section. If the request is made within 7 days of receipt of your order, you can then download the label to stick on the package in the "My returns" section, and also print the return slip to slip inside the package. , you will then drop off the package at the "Mondial Relais" relay point closest to you, the refund will be made in the same payment method used for the order
From other destinations
On the other hand, you must return the items to us by your own means, no transport label will be made available.
To return a product, simply log into your Chic & Modesty account and make a return request in the "My orders" section. You could then download the return slip to slip inside the package, and send the package to us at the address:
11, Avenue of the near
78180 Montigny the Breton